Group Approval is getting skipped in flow designer.

[Community Alums]

Hi All,

In my flow I have two approvals, one is the managers approval and the other is the group approval. After the manager approval the group approval should trigger but it is skipping. 

In the logs it is giving following warning: -

Operation(Catalog Item.If$1.18e6398f87b8e110ad5911f73cbb355c.a0e6398f87b8e110ad5911f73cbb359e.5df22d920b10030085c083eb37673a04.Create Approvals) skipped due to approvers were not found.

The group is having the users and the roles.

Ask for approval activity: -

Please help if you have any solution for this.

Thanks

Anand

[Neeraj_27]

Hi @Community Alums ,

Try adding "ask for approval" specifying the group after the manager approval action. If the managers approval is approved then ask for the approval to group!

[Community Alums]

This is the flow I have created.

[Neeraj_27]

Hi @Community Alums 

I have tried the same two-approvals condition on incident creation for the assignment group. please have a look in the attached images and modify as per your requirements. 

[Community Alums]

Hi @Neeraj_27 ,

Thanks for your time, I have solved this. The problem is not with the flow it was with the group in dev and prod instance not synced properly. Selecting the group in prod solved my problem.