Group Approval not moving to no longe required after one member approves

NagaMounika
Tera Contributor

I am facing an issue in one of the change request form there is a group approval when one of the member approves the other approval of the group records should move to no longer required but here few of the records are still in requested state the workflow context shows the group approval as completed and the scenario occurs only for one particular group(it has more than 400 members in the group)

 

Some of the change requests with this group approval is working fine it is occurring only for a few change records

5 REPLIES 5

jcmings
Mega Sage

Are you certain that these particular change records don't have a condition that requires a second approval? Check the workflow context for your records and you may find that your records need multiple approvals.

Hi @jcmings 

 

There are no conditions the approval condition is one from each group more over this scenario is occuring only for few change records that to only for a particular group

Can you share a screenshot of your approval flow?

Ramjee
Tera Expert

Hi @NagaMounika,

I believe you are using Approval Group Activity from there we have the option to select In Wait for the First response from each group: The first approval or rejection from any user in each group is used to indicate the state of the group approval (see below for how a rejection is handled).

please try this. I hope this works for you

 

Thanks

Ramjee