gs.isMobile() only works for admin?
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12-13-2018 03:35 PM
So I got this odd response from ServiceNow support I thought I'd bounce off the community. This is what I was told:
"If gs.IsMobile() is always returning false, this is expected behavior from the mobile app, if you do not have admin role. Can you confirm what role you have when trying to create a new incident?"
Why would your role impact the results of a function that is supposed to tell us if they are using a mobile device?
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12-13-2018 07:20 PM
Hello,
Above link sholuld assist you.
Note: Please mark reply as correct / helpful if it answers your question
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12-14-2018 09:41 AM
There is no solution in that link. It resulted in the creation of PRB691470 which was supposed to be fixed in Geneva yet I'm still having a problem.
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12-14-2018 09:42 AM
I already searched the forum, fyi.
