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Guidance on Merging and Retiring Duplicate CIs

ShashikantP7021
Tera Contributor

Hello Team,

I am currently dealing with 2000 duplicate Configuration Items (CIs) identified by their names, and I would like to merge them efficiently. I have explored the CMDB de-duplication tasks, but the process involves manually opening each de-duplication task, moving the relationships from the duplicate CI to the primary CI, and then retiring the duplicate.

This repetitive process of handling each CI individually is highly time-consuming.

Does anyone have a solution to automate or streamline this process? I’m looking for a way to merge all duplicates in one go and retire them efficiently.

Your guidance and suggestions would be greatly appreciated.

Thank you and regards,
Shashi

1 REPLY 1

ShashikantP7021
Tera Contributor

 

@AJ_TechTrek could you please guide me on this.