handling recipients in Inbound email flow designer
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04-24-2025 02:36 AM - edited 04-24-2025 02:36 AM
Hello,
I need to create RITM's based on the recipients in the email using flow designer. Below is my requirement
When the requestor adds multiple create RITM email addresses in TO: Line (ie. a@company.com, b@company.com, c@company.com)
AND b@company.com is included as 1 of the multiple create RITM addresses
THEN the system shall create RITM for b@company.com and ignore any others
IF a@company.com is included as 1 of the multiple create RITM addresses minus b@company.com
Then the system shall create RITM for a@company.com and ignore any others.
IF neither a@company.com nor b@company.com are 1 of the multiple create RITM email addresses in TO: Line
THEN the system shall create RITM for the 1st create RITM email address and ignore any others.