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handling recipients in Inbound email flow designer

Vikram3
Tera Guru

Hello,

I need to create RITM's based on the recipients in the email using flow designer. Below is my requirement

When the requestor adds multiple create RITM email addresses in TO: Line (ie. a@company.com, b@company.com,  c@company.com) 

AND b@company.com  is included as 1 of the multiple create RITM addresses

THEN the system shall create RITM for b@company.com and ignore any others

IF a@company.com  is included as 1 of the multiple create RITM addresses minus b@company.com

Then the system shall create RITM for a@company.com  and ignore any others.

IF neither a@company.com  nor b@company.com  are 1 of the multiple create RITM email addresses in TO: Line 

THEN the system shall create RITM for the 1st create RITM email address and ignore any others.

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