Has anyone even managed to create a process flow formatter in Agent Workspace?

Kristiyan Niko3
Tera Contributor

Hello everyone, 

I know that the process flow formatters are not supported in Agent workspace, but has anyone managed to create something like it?

I have never created custom components for workspace.

Thanks a lot

 

1 ACCEPTED SOLUTION

anubhavkapoor76
ServiceNow Employee
ServiceNow Employee

Hi Kristian,

May be the closest component you will find OOTB and which can suffice your need is "Stepper"

Otherwise you will have to create a custom component of your own.

Cheers!!

Anu

View solution in original post

6 REPLIES 6

Saurav11
Kilo Patron
Kilo Patron

I do not think it is supported in agent workspace.

Please find the below article:-

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0830841

Hope this helps. Please mark the answer as correct/helpful based on impact.

Thanks, as I said, I know it's not supported. I was just wondering if anyone has ever created something custom like it.

Isn't it still possible to extend workspace with custom functionality?

anubhavkapoor76
ServiceNow Employee
ServiceNow Employee

Hi Kristian,

May be the closest component you will find OOTB and which can suffice your need is "Stepper"

Otherwise you will have to create a custom component of your own.

Cheers!!

Anu

The Stepper will be perfect for my needs. Thanks a lot!