Has anyone implemented a solution for 'Retroactive stop' for SLAs?
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‎01-20-2025 11:47 PM
Has anyone implemented a solution for 'Retroactive stop' for SLAs? (as its not covered OOB), but I have a use case.
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‎01-21-2025 12:23 AM
What is the use case?
Because there is a post on the community (link) that will tell you how, but it's not ideal. You will be updating an OOB Script Include and on my PDI I have had that script include inside of my 'skipped changes' on several patches and upgrades already.
Make sure you document this very well.
If you explain your use case, it may be that we can help you get a different solution.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
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‎01-21-2025 10:32 AM
Hi @Suggy
What is your use case for Retroactive Stop?
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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