Help Needed: UI Action Button in List View Not Triggering in ServiceNow Workspace

[Shivam Singh1]

Hi everyone,

I am trying to create a new action in the list view. I have created a new UI action button and written the following script in the UI action:

function onClick() {
   action.setRedirectURL('https://www.youtube.com/');
}

I added this code in the workspace client script and, for safety, included the same code in the normal script. To display this button in the workspace, I created an action assignment and set the implementation as a client script. The button is visible in the workspace, but no action is triggered when I click it.

Action assignment attachment:

Ui action attachments:

Note: This code is working in the backend view in form and list level

Could anyone help me understand why this is happening and how to fix it?

Thank you!

[Murthy Ch]

@Shivam Singh1 

Try this in workspace script:

function onClick(g_form) {
    top.window.open("https://www.google.com");
}

[Shivam Singh1]

I tried this, but it's not working as expected

[Ankur Bawiskar]

@Shivam Singh1 

action which is server side object won't work in workspace client script

use this code

function onClick(g_form) {
    open("https://www.google.com");
}

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