Help - New Attachment Upload on Sys_Attachment table

Service Manager
Kilo Guru

HI,

I would like to know how can we upload a new attachment on sys_Attachment able

THanks

1 ACCEPTED SOLUTION

Peter de Bock1
Mega Guru

hi there,

Attachments are automatically stored in the sys_attachments table when attaching a file to a record in ServiceNow (paperclip). See also https://docs.servicenow.com/bundle/london-platform-administration/page/administer/form-administratio...

Apart from that there are many ways to import attachments.

 

Even bulk imports can be done.

I.e. from Powershell: https://community.servicenow.com/community?id=community_article&sys_id=df3caa61dbd0dbc01dcaf3231f961...

or via sending an email with attachments to your instance.

or use the attachment API in a script.

Some more info you can find on https://snprotips.com/blog/2016/2/25/understanding-and-using-glideattachment

 

Please mark this as helpful (in case it is :-))

 

regards, Peter

View solution in original post

2 REPLIES 2

Prateek kumar
Mega Sage

OOB on sys_attachment table, New button is disabled.

You can do this.

Navigate to sys_attachment.LIST from Filter navigator and right click on list header. Configure>List control.

uncheck omit new button checkbox.

find_real_file.png


Please mark my response as correct and helpful if it helped solved your question.
-Thanks

Peter de Bock1
Mega Guru

hi there,

Attachments are automatically stored in the sys_attachments table when attaching a file to a record in ServiceNow (paperclip). See also https://docs.servicenow.com/bundle/london-platform-administration/page/administer/form-administratio...

Apart from that there are many ways to import attachments.

 

Even bulk imports can be done.

I.e. from Powershell: https://community.servicenow.com/community?id=community_article&sys_id=df3caa61dbd0dbc01dcaf3231f961...

or via sending an email with attachments to your instance.

or use the attachment API in a script.

Some more info you can find on https://snprotips.com/blog/2016/2/25/understanding-and-using-glideattachment

 

Please mark this as helpful (in case it is :-))

 

regards, Peter