Help Text icon for field in form

subramani
Mega Contributor

Hi all,

I need to set the help text for a field in Request form as we have more information, help text in Record producer variables.

I tried to configure label added the text in help box but it is not working.

Please anyone sort it out.

Thanks,
Subramani.

deepakbkanavikarharishkumarjim.coyne

23 REPLIES 23

amlanpal
Kilo Sage

Hi Subramani,



Please go to the Field dictionary-->Dictionary override-->Open the Label-->Inside the 'Hint' field put the more information what you want to show.



I hope this helps.Please mark correct/helpful based on impact


Hi Pal,



Could you please tell me where will be the Hint field. I haven't find Hint field.



Thanks,


Subramani.


Hi Subramani,



You must check 'Show help' in the variable. As I can see that you didn't in the below snapshot provided by you.


find_real_file.png



I hope this helps.Please mark correct/helpful based on impact


Harish KM
Kilo Patron
Kilo Patron

For this approach you can make use of Annotations.


http://wiki.servicenow.com/index.php?title=Annotating_Forms#Adding_Form_Annotations&gsc.tab=0



Or esle you may have to use hint field. As help will not display anything


Regards
Harish

Hi Harish,



Annotation will be displayed always when user opens the form.



I want the help text to be displayed when user click on the icon.



Thanks,


Subramani.