Help Text icon for field in form

subramani
Mega Contributor

Hi all,

I need to set the help text for a field in Request form as we have more information, help text in Record producer variables.

I tried to configure label added the text in help box but it is not working.

Please anyone sort it out.

Thanks,
Subramani.

deepakbkanavikarharishkumarjim.coyne

23 REPLIES 23

Harish KM
Kilo Patron
Kilo Patron

You need to create a macro


find_real_file.png



After that create a formatter. Here formatter name should be macroname.xml..select the table you want to use and you will find in the form layout of that table


Regards
Harish

Paramahanns
Tera Expert

Hi Subramani,



Please see if this helps.



Annotate - A beautiful intuitive annotation for ServiceNOW



Regards


Param


prajaktanaik
Giga Expert

Hi Subramani,



Can you please share which approach did you follow? I have the same requirement as yours.



Thanks,


Prajakta


Geetanjali Khy2
Mega Guru

Hi Subramani,

 

If you want to set the help text for a field in any form to show more information, you can do something similar, by Configuring the field label and adding a link or to helpful page.   

Please refer below steps:

Open form -> Right click on context menu -> Right click the field label ->  Configure Label. (Fill it and click update)

find_real_file.png

Now, the form looks like this and if when you click on that label it will open additional help message(Here it will open a link).

find_real_file.png

Check if it is helpful.