Help with a business rule

[Jen11]

I would like to create a business rule.  The requirement is as follows:  When a certain assignment groups are updated on sys_user_grmember table, i would like to automatically create a request using 'General Request' catalog item and assign the task a team.  Can someone please help me with this? 

[Tejas Adhalrao]

Hi @Jen11  ,

 you can  handle this requirement  more efficiently with flows

1) create flow trigger 

2)

this will automatically create the REQ and RITM .

If you found my solution helpful, please mark it as Helpful or Accepted Solution...!

thanks,

tejas

Email: adhalraotejas1018@gmail.com

LinkedIn: https://www.linkedin.com/in/tejas1018