Help with calling a Workflow from the flow designer

muktha1
Tera Guru

Hi all,

I have created a catalog request item and want to attach a flow designer with approval action, Emails and an orchestration flow of adding computer to AD group. I created an  orchestration workflow on the requested item table but unable to call it from the flow designer . I read in the community that workflows running on requested items table will not be visible in the Call a workflow list. If that is the case , how do I create the orchestration workflow outside of the requested item table and call it it the flow designer? Can anyone please suggest?

 

Thanks

1 ACCEPTED SOLUTION

Hi,

using script as I mentioned in my earlier link using custom action

create custom action

Custom Action in ServiceNow Flow Designer

then use script from below link where I shared solution to trigger the workflow

workflow from script with example

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

11 REPLIES 11

Maik Skoddow
Tera Patron
Tera Patron

Hi

please see https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/administer/flow-designer/concept...

Kind regards
Maik

If my answer replied your question please mark appropriate response as correct so that the question will appear as resolved for other users who may have a similar question in the future.

I am not sure how to pass the requested item variables into the workflow from the flow designer. Can anyone  please guide me?

 

Thanks

Ankur Bawiskar
Tera Patron
Tera Patron

@muktha 

refer below question where I have shared the solution on how to send values to workflow from script

workflow from script with example

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi Ankur, 

 

I have a flow designer on the requested item from where I need to call a workflow. This orchestration workflow is adding the computer to the AD group. The computer name will be a RITM variable. But when the flow designer does not list a workflow built on the RITM table OOB , should I be creating the orchestration workflow on the global table ? In that case how do we access the RITM variables ?There are some more activities to follow in the flow designer based on  the orchestration results done via workflow. 

 

Thanks