Help with email script

Excalibur 583
Tera Contributor

‎08-27-2024 01:46 PM

Can anyone tell me why my email script is not allowing different open_by users to not be copied recipients on my notification? I believe it has to do with "if (current.opened_by && current.requested_for && current.opened_by != current.requested_for) { "

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Email Script:

 

function runMailScript(current, template, email, email_action, event) {

    // Check if opened_by and requested_for are different

    if (current.opened_by && current.requested_for && current.opened_by != current.requested_for) {
        var openedByUser = current.opened_by;

         // Add the opened_by user to the CC field
            email.addAddress('cc', openedByUser.email, openedByUser.getDisplayValue());
       
    }
}

runMailScript(current, template, email, email_action, event);
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bammar
Kilo Sage
Kilo Sage

‎08-29-2024 12:13 PM

i think you need to simplify this 

if (current.opened_by && current.requested_for && current.opened_by != current.requested_for)

TO THIS

if ( current.opened_by != current.requested_for)

 

I assume that from reading this -  // Check if opened_by and requested_for are different

 

Also i think in this case instead of using a mail script you can put OPENED BY and Requested for in the recipients field in the Notification and I am pretty sure if they are the same person it will send one email ( check if this works) This will avoid a script  - ALSO - if you have - send to event creator box unchecked- it wont send a notification to the creator and this will only send to a diff recipient if applicable..

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