Help with Ritm

[Abhijit Das7]

Hi Everyone, 

I have created a catalog item where in "Process Engine" I have chosen Execution Plan as Default. But when I am testing that catalog item then in RITM, "Stage" field is displaying as "nothing".

I have created before  business rule (update) on RITM table, with a conditon  when catalog item is my catalog item then ritm should be assigned to specifically to a particular group.  

Can someone suggest how can I solve this issue.

Thanks in advance

[Sandeep Rajput]

@Abhijit Das7 Can you post the snapshots of your business rule here.

[Abhijit Das7]

Hi @Sandeep Rajput 

This my business rule:

Do you think that this issue is somehow related it BR.

Thanks

[Sandeep Rajput]

@Abhijit Das7 The BR looks just fine, ideally it should populate the assignment group on the RITM record.

Can you update the order of your business rule to 10 and see if it manages to populate the assignment group. 

[Abhijit Das7]

Hi @Sandeep Rajput 

Business rules is not the problem, assignment group is being populated. Problem is that "Stage" field is displaying "nothing" rather than displaying "Approved", "Requested Aprroval", etc. 

cc: @Ankur Bawiskar . Can you please suggest something.

Thanks