Help with writeBase64 in GlideSysAttachment

[Abhijit Das7]

Hi Everyone,

I am trying to send base64 image as attachment to sys_cs_collab_chat table using GlideSysAttachment , but it not attaching and not even returning any error.

Scripted Rest API:

(function process( /*RESTAPIRequest*/ request, /*RESTAPIResponse*/ response) {

    // implement resource here

    var requestBody = request.body.dataString;
    var parser = new global.JSON();
    var parsedData = parser.decode(requestBody);
    var imageName = parsedData.imageName;
    var imageType = "image/jpeg"; 
    var imageValue = parsedData.imageValue;
    var table = parsedData.object_name;
    var sysId = parsedData.object_id;
   
    var rec = new GlideRecord(table);
    rec.addQuery('sys_id', sysId);
    rec.query();
    if (rec.next()) {
        if (imageName && imageValue && imageType != '') {
            var sa = new GlideSysAttachment();
            sa.writeBase64(rec, imageName, imageType, imageValue);
        }         
    }
})(request, response);

JSON payload;

{"object_id":"ea09239a97d00290c0ebd404a253af08",
"imageName":"QjjeAKNbCwNoJwEKrg1dObUx.jpg",
"imageValue":"<<base64FileContent>>",
"object_name":"sys_cs_collab_chat"}

Can anyone point out my mistake. 

cc: @Ankur Bawiskar 

Thanks in advance.

[Ankur Bawiskar]

@Abhijit Das7 

did you check in sys_attachment it came fine?

When you download the image from sys_attachment is it a proper one or a corrupted one?

[Abhijit Das7]

Hi @Ankur Bawiskar,

yes, it came fine sys_attachment. I am able to download and I can see it. It is fine.

Thanks

[Ankur Bawiskar]

@Abhijit Das7 

then definitely it's something when you view it in sidebar

can you share screenshot where are you willing to see this?

[Abhijit Das7]

Hi @Ankur Bawiskar 

I want the image(attachment) to be visible in sidebar chat as it is there in below image. But that image I have added manually.

I want to make image(attachment) using Scripted Rest API inside sidebar chat. I am able to send text inside sidebar chat using Scripted Rest API, but image is not coming

Thanks

[Ankur Bawiskar]

@Abhijit Das7 

possibly it won't be direct.

Did you check when you add image manually how it's stored?