HI All

[basha shaik]

i have one particular catalog item, need for change subject line for particular catalog item for manager Approval for RITM

 ADV Thanks 

[JaishreeR]

Hi @basha shaik 

Please explain your requirement - is it email subject?

Thanks

Jaishree R

[basha shaik]

change subject line Specific catalog item

[PritamG]

open the workflow associated with the catalog item and find the manager approval activity. update the approval notification properties or customize the notification related to this step and modify the subject field as needed. save and publish the workflow. 

This will apply the custom subject line for that specific catalog item's manager approval.

[Ankur Bawiskar]

@basha shaik 

if you are talking about approval notification then it's an OOB one and changing it will impact instance

It comes from this notification - Approval request

The subject comes from this email template

You can set the email subject for approval email for particular catalog item using email script and remove it from email template

You can get the catalog item name in your email script and then set your subject using email.setSubject()

For other catalog items you can keep the OOB subject which is present in email template

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@basha shaik 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.