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‎02-12-2025 03:32 AM
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‎02-12-2025 11:27 PM
glad it worked!
Please mark the answers as correct and close the thread.
Kind Regards,
Ravi
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‎02-12-2025 11:28 PM
Hi @Bruce lee
You can accept all answers and close the thread.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎02-12-2025 11:34 PM
As per new community feature you can mark multiple response as correct.
If my response helped please mark it correct as well so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎02-12-2025 03:36 AM
Hi @Bruce lee
If I am not wrong, it is a taxonomy which gets activated via plugin. So you need to hide that taxonomy, Goto the esc part --taxonomy and there you need to remove.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎02-12-2025 03:39 AM
Hello @Bruce lee ,
In the second attachment you are showing, deactivate the child topics (HR and IT, make them Active false)
Please mark the answer as helpful and correct if helped.
Kind Regards,
Ravi
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‎02-12-2025 03:51 AM
If i made inactive also its still visible
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‎02-12-2025 03:40 AM
simply make then Active=false in your screenshots for those Rows
Did you try that it should work?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader