Hi , It looks like my instance is down, can anyone help me on this ?@

[AndersBGS]

Hi @TasneemShelot 

As you might know, there is no support available from ServiceNow in relation to PDIs, hence you're limited to two options:

1. wait - nobody can tell you how long it will take
2. if you get tired of waiting, release your instance and request a fresh installation. Please note, that any work that you might have done and haven't backed up will be lost. 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

best regards

Anders

[Priyanka_786]

@TasneemShelot : 

Unfortunately, ServiceNow doesn't supports any issues related to PDIs.

 I would request you to refresh your instance. If it didn't help then release and request new instance. On https://developer.servicenow.com/dev.do#!/home - Click on profile your icon at upper right corner  to see these options.

Hope it helps. Kindly mark helpful/accepted if it helps.

Regards,

Priyanka Salunke

[Dr Atul G- LNG]

Hi @TasneemShelot 

I have been using PDI since this morning with no issues, but yes, I saw a few posts on the community about PDI offline. 

1. There is no support available for PDI.

2. If you can wait, more, let's wait 

3. You may release this instance and take a new one but in this case, you will lose your previous data. 

From going forward, try to take regular backup of PDI, to avoid any loss of update set in future. 

[Harish Bainsla]

Hi just go to your developer page and release instance and then request new one