Hibernating Instance

Pooja Devadiga · ‎01-07-2024

My PDI dev211439 is in hibernation mode now i need to wake up this instance. What are the steps i need to follow in order to do that?

Dr Atul G- LNG · ‎01-08-2024

Hi @Pooja Devadiga

Login in to Developer.service-now.com

On home page you will see your instance and under that you will get option to Wake up

If after login you did not see PDI link/ name , considered you instance has been reclaimed and now you need to request a new PDI.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Mark Roethof · ‎01-08-2024

Hi there,

In case waking up the instance like Atul mentioned is not working... only thing you can do is wait and hope that your instance will get back online. If it doesn't come back, it's up to you to decide to release your instance and request a new one instead.

There's no support for these free PDI's. Note: always backup your work, since PDI's might become suddenly unexpectly unavailable!

Kind regards,

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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