Hide Delivery Time: 1 Day in Service Portal
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06-23-2024 09:45 PM
Hi All,
I need to hide "Delivery Time: 1 day" for a catlog item in the service portal view.
Have tried the below process but no luck
Catlog Item --> Portal Settings --> Hide Delivery Time (unchecked).
The above process is working in back end and not in Service Portal. To hide it in the Service Portal I have tried the below articles but no luck.
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0755800
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0864239
Please suggest what needs to be done to hide the Delivery Time: 1 Day in Service Portal.
Thank you
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06-23-2024 10:47 PM