Hide Delivery Time: 1 Day in Service Portal

Dileep7
Tera Contributor

Hi All,

 

I need to hide "Delivery Time: 1 day" for a catlog item in the service portal view.

Have tried the below process but no luck

Catlog Item --> Portal Settings --> Hide Delivery Time (unchecked).

The above process is working in back end and not in Service Portal. To hide it in the Service Portal I have tried the below articles but no luck.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0755800

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0864239

 

Please suggest what needs to be done to hide the Delivery Time: 1 Day in Service Portal.

 

Thank you

 

 

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