Hide Encryption context in Portal
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01-13-2025 03:40 PM
Hi All,
We have recently upgraded to Xanadu. when a user uploads an attachment in esc portal, the pop up shows current encryption context with drop down choices. can we hide this?
Thanks!
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01-13-2025 08:04 PM
check this link
How to disable/hide encyrption popup for attachments on a catalog form in Service Portal
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Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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01-13-2025 08:58 PM
Hi @pramodkumar ,
Hi,
Use modified code and XML for the angular provided attached.
function(spModal, $q, i18n) {
'use strict';
return {
uploadAttachments: function(attachmentHandler, files) {
if (!files || !files.length)
return;
if (!g_has_encryption_context || g_has_encryption_context) {
attachmentHandler.onFileSelect(files);
return;
}
attachmentHandler.onFileSelect(files);
}
}
}
Please find the below steps to add it to the widget:
- Download the file attached.
- Go to the "sp_angular_provider" table in your instance and import the "sp_angular_provider_4b7be1a087fa4110db63ece60cbb3504.xml" file into the table.
- Then go to the "Service Portal > Widgets" and find your catalog item widget. It is the "SC Catalog Item" by default if it is not changed. Open the "SC Catalog Item" widget.
- At the bottom of the page, you will see the "Angular Providers" related list. Please click the "Edit" button to edit the list.
- Add the "spAttachmentUpload" script to the list and save it.
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Regards
Runjay Patel - ServiceNow Solution Architect
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