Hide Quantity for all Catalog Items in Service Portal and SOw

[omarsaaoui]

Hi,

I have a requirement to hide the following fields in Service Portal and in SOW for all catalog items:

- Price

- Quantity

- Add to Cart

Thanks

[Danish Bhairag2]

Hi @omarsaaoui ,

On service catalog there is a tab called as Portal where u would see 6 checkboxes. Out of them 3 are for the ones which u r requesting,when u uncheck those. Those fields will disappear from everywhere.

Best way to do it, go to list view of maintain items, bring those 3 columns/fields on the list view. N then u can update all in bulk for all catalog items.

Thanks,

Danish

[Tanushree Maiti]

Hi @omarsaaoui 

For Service Portal -

• Use the No cart checkbox available on the items.

Refer: Hiding prices in the service catalog 

KB0755989 Unable to hide price in catalog request in Service Portal 

https://www.servicenow.com/community/developer-forum/how-to-hide-the-quantity-field-on-a-catalog-ite...

https://www.servicenow.com/community/developer-forum/how-to-hide-price-quantity-delivery-time-from-s...

For Workspace-

Refer: Hide Price, Recurring Price and Quantity 

[Ankur Bawiskar]

@omarsaaoui 

set these 3 checkboxes as true for your catalog item

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[ajmalmuhamm]

Hi,

If the requirement is to hide Price, Quantity, and Add to Cart for all catalog items, you can do this through the Portal configuration on the Catalog Item records. These options are controlled by checkboxes, and you can update them in bulk from the Maintain Items list view if the change needs to apply to all catalog items.

If the requirement is specifically for Service Operations Workspace, verify that your workspace catalog experience is using the same catalog item configuration. If not, additional workspace-specific configuration may be required.