Hide / show fields on record producer

Jess Larsen1 · ‎11-15-2020

Hi.

I´m trying to make a record producer where the users can check a field and then and only if that checkbox is marked then it should show more options / fields.

If the checkbox "create wish" is choosen then it should show the next 3 fields that only has something to do with that.

Hope someone can help.

Best regards

Jess

Ankur Bawiskar · ‎11-15-2020

@Jess Larsen

For simpler logic such as variable readonly, visibility and mandatory you can use Catalog UI Policies.

For complex logic use onChange client script

Service catalog UI policy

Create a Service Catalog client script

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

View solution in original post

Pradeep Sharma · ‎11-15-2020

Hi Jess Larsen - If you have this setup on your personal developer instance, I can look into this. Please share ONLY instance URL here.

Pranav Bhagat · ‎11-15-2020

Hi @Jess Larsen

I think there is some different UI policy or Client script that is conflicting with it .Can you try to change the order = 1000 of this UI Policy.

Regards

Pranav