Hide the Delete button from core_company table.

[ServiceNowSteve]

Good Afternoon All,

Today we has a user acidently delete a company record from our core_company table and as a result I am trying to hide the Delete button (Not use an ACL to restrict) and despite my searching all I can find as a solution is to use the UI Policy to make it visible to noly users with admin roles which is fine but when I add gs.hasRole("admin") to the global Delete condition it does nothing for the ITIL users.

Anyway the one way I did get the delete button to disappear was a client script that used.

var items = $$('BUTTON').each(function(item)

  {

              if(item.innerHTML.indexOf('Delete') > -1)

{

                      item.hide();

              }

      });

but that also deleted it from the Admin role....so I guess I need a little guidance on how to hide the option from only ITIL users and not Admin users on a specific table.

[adamjgreenberg]

Steve,

You should be able to restrict the ACL to a specific table for the specific group.

Table ACL rules

For instance:

user_admin has the right to use the delete button anywhere

ITIL_user does NOT have the right to the delete button on table core_company

[adamjgreenberg]

I believe you can just add more roles on this page to block anyone or restrict this ability to a specific group.

/sys_security_acl.do?sys_id=8bdccdc50a0a0b4401f2332a717f7919

[adamjgreenberg]

So, I just tested ITIL and core_company, the delete is restricted by default according to the OOB ACL.

Is your core_company allowing ITIL users to delete records? If so, there is a rule in place to allow this.

[ServiceNowSteve]

Thank you all for your help. ACL did work, I was just thinking about restricting the Delete button in the wrong way.

[palmen]

There are different ACLs for delete and create/read/write.

You could let your users create/read/write to the core_company table, but you should restrict the ACL for delete on the table to only be for admins (or maybe user_admin as well if they should be able to do it).

This should solve your problem.