Hiding Specific RITM Variables in the Approval Emai

[Burhan Shah]

Dear Community,

I have built a catalog item with 18 variables. 9 of them are meant for some users, and the other 9 variables are for some different users.

We design the workflow to obtain approvals in phases. The first 9 variables should be visible to the first group of approval, and the remaining 9 should appear only to the second phase of approvers.

How can I hide them from each other in the approval process?

Looking forward to your kind support and expertise.

Regards,
Burhan Shah

[Hanna_G · Accepted solution]

Hi @Burhan Shah,

The order guides can handle two different catalog items - you can relate them with the requested for user variable. 

In terms of sequential fulfilment - this can be done: Configure a sequence to fulfill items in order guides