History List vs History Calendar - Any Implications for enabling List view for non-admins?

[G_Ede]

The Documentation page notes that the History List (https://docs.servicenow.com/bundle/kingston-platform-administration/page/administer/security/reference/r_HistoryList.html) view of audit information for a record is available to admins by default, and suggests creating an ACL if we want to give this ability to non-admins.

Our information security department want to be able to view history audit information from a record in the List view instead of the Calendar view.

I'm happy that it can be achieved easily, but my next thought is "why is it admin-only by default?" and a follow-up "if I make it available to non-admins could I be causing a problem, e.g. performance implications or similar?".

Does anyone have any information on why this view is restricted to admins by default, or any experience with implications of opening it up?

[vinothkumar]

Hi,

hopefully it will not have any performance impact and you can just do it Navigate to System Properties > System

>in the property List of roles (comma-separated) that can access the history of a record, enter the user roles you want to access history.

>Click Save.

[G_Ede]

Unfortunately that doesn't help at all.

The key question for me is whether it has any negative impact, performance or otherwise.

[G_Ede]

Just in case anyone else out there has the same question!

I raised this question to support via HI and they advised me that there should not be any performance impact.  They believe the reason it is restricted to admins out of the box is simply to adhere to the principles of least privilege.