The Zurich release has arrived! Interested in new features and functionalities? Click here for more

Ho do I get direct URL to a story without a sysid

dimsandwich
Kilo Contributor

My question is similar to this one:

Direct link URL to incident or request item

However my query is regarding Stories.   So I can do this

https://xxxx.service-now.com/nav_to.do?uri=task.do?sysparm_query=number=STRY2567987

Which gets me this task view

find_real_file.png

But I want to be able to put the URL in an outlook mail so that the user gets the Story view (with all fields) like the attachment.

Any ideas?

1 ACCEPTED SOLUTION

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hello Dan,



As the view is defined in the story table, you need to replace uri=task.do with uri=rm_story.do


View solution in original post

3 REPLIES 3

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hello Dan,



As the view is defined in the story table, you need to replace uri=task.do with uri=rm_story.do


Awesome Pradeep, you also taught me something about the construction of the URL.   All in one sentence.   Thanks for the fast reply.


You are very welcome Dan. Thanks for participating in the community!