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01-15-2018 06:30 AM
My question is similar to this one:
Direct link URL to incident or request item
However my query is regarding Stories. So I can do this
https://xxxx.service-now.com/nav_to.do?uri=task.do?sysparm_query=number=STRY2567987
Which gets me this task view
But I want to be able to put the URL in an outlook mail so that the user gets the Story view (with all fields) like the attachment.
Any ideas?
Solved! Go to Solution.
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01-15-2018 11:16 AM
Hello Dan,
As the view is defined in the story table, you need to replace uri=task.do with uri=rm_story.do

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01-15-2018 11:16 AM
Hello Dan,
As the view is defined in the story table, you need to replace uri=task.do with uri=rm_story.do
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01-15-2018 12:45 PM
Awesome Pradeep, you also taught me something about the construction of the URL. All in one sentence. Thanks for the fast reply.

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01-15-2018 01:03 PM
You are very welcome Dan. Thanks for participating in the community!