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07-02-2017 09:53 PM
when ever send a mail to user that time company logo also attached that page. How can i do?
Thanka
sanjay N
Solved! Go to Solution.
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07-03-2017 03:41 AM
Open the notification you have customized for this.Insert an image logo in the notification by clicking on insert image icon of Message HTML field like below image
Note : Select the content type field as HTML only. And try this in Advanced view of the notification.
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07-03-2017 03:04 AM
Hi Sanjay,
Please Rerfer
http://wiki.servicenow.com/index.php?title=Email_Notifications#Attaching_Documents_to_a_Notification
7 Attaching Documents to a Notification
You can include all attachments from the source record with the notification. For example, if an incident update generates a notification, you can include all attachments from the incident record with the notification. To include all attachments from the source record, select the check box for the Include attachments field. Note that email messages, including attachments, cannot exceed the maximum email size or email attachment limits. This size includes MIME encoding, which increases total attachment size by approximately 37%.
7.1 Attaching Documents with Scripting
Using scripting, you can attach documents by linking to them, or you can attach various types of reports by specifying their IDs in the system.
7.2 Linking to an Attachment
You can add attachments to a notification by linking to the attachment record in the message of the notification. Linking to attachment records in this fashion requires using email notification scripting. For example:
template.print('Attachment: <a href="/sys_attachment.do?sys_id=' + gr.sys_id + '">' + gr.file_name + '</a>\n');
Thanks,
Rajashekhar Mushke
Rising star : 2022 - 2024
Community Leader -2018
Connect me on LinkedIn : Rajashekhar Mushke
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07-03-2017 03:04 AM
Hi Sanjay,
Go to Images under system and search for name contains logo and then pick the html tag and include that in email script
example:
<img src="logo_service-now.gif" width="226" height="38"/>
http://wiki.servicenow.com/index.php?title=Email_Notifications#Adding_Images_to_Email_Notifications&... http://wiki.servicenow.com/index.php?title=Email_Notifications#Adding_Images_to_Email_Notifications&...
Mark Correct if this solves your issue and also hit Like and Helpful if you find my response worthy based on the impact.
Thanks
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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07-03-2017 03:41 AM
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07-04-2017 12:06 AM
Hi Mihar,
I have a another doubt, how can restrict domain in inbound email notification.
ex:
my company name : Test
i want get emails form only @test.com.. Not @gmail.com
Thanks
Sanjay