How can i add an catalog item as 'My Favourite' in the service portal .

Naresh291
Tera Contributor

‎05-17-2021 05:30 AM

Hi ,

I have an catalog item , which i have to add as 'My favorites' in the service portal for a particular company .(Users belonging to that Company would have this catalog item as their favorite by default.

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Any leads on how to achieve this!

 

 

 

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Kalyani21
Mega Guru

‎05-17-2021 05:37 AM

Hello Naresh,

Refer following article and communities link for the same and let us know if its working for you..

  1. https://community.servicenow.com/community?id=community_article&sys_id=f8e3562fdb21e300107d5583ca96196f
  2. https://community.servicenow.com/community?id=community_question&sys_id=e559f734dbb09c506064eeb5ca96191b

Please mark the answer as helpful or correct..

 

Thanks & Regards,

Kalyani Shaha

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