How can I capture metric based on more than one field?

JieudenCuben
Tera Contributor

How can I capture the duration an incident spends in a given state and group assignment?

1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @JieudenCuben 

 

OOTB , you can capture 1 field in metric.

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Dr. Atul G. - Learn N Grow Together
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