How can I change colors by using "Basic configuration UI16"?
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05-22-2023 05:32 AM
Hi, all!
I trie to change the colors that are shown in UI16. I configured the colors by using HEX code.
I could change the logo image. But my color change was not reflected to UI.
I clicked save in basic configuration UI16, and reloaded the page. But the appearance was not changed.
I tested logout and login. But it was not working.
If I should try something else, please let me know.
I'm doing this with my PDI. And the ServiceNow version is Utah.
Thanks,
Oshikata
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05-22-2023 06:38 AM
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05-22-2023 02:58 PM
Thank you for sharing the article, Manmohan san.
I already referred to the document. I believe I could follow all steps. But I couldn't change anything other than the logo image. I'm not sure but it might be the limitation that is applied to PDI.
Or perhaps, this might be the bug of the Utah version. At this moment, I don't see any effective solution for this.
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05-22-2023 11:18 PM
Hi @Oshikata1 , I tried as well in PDI and faced similar issue, its looks like color changes are not reflected after save in Utah instance. looks like bug to me. I will try this in Tokyo instance and let you know.
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05-22-2023 11:22 PM
Hi, @JT07 san.
Thank you for your feedback! I'm waiting for your trial result. But I tried to change the colors in Tokyo version in the past. At that time, I faced a different issue.
My issue was that the color code (HEX) was not saved even if I clicked the save button.
