How can I change the category for my services?
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‎06-09-2024 04:43 AM
I'm want to create my own services, and not use the ones OOB, I deleted all of them, except IT Services and Email. IT Services, and all other that I created after are under Business Service, and IT Services is under Service. How can I change a business service to go unde Services?
They all have the class Service, so I don't understand why only IT Services is considered Service, and not Business Service.

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‎06-10-2024 07:47 AM
Hi Elenamiu,
Check the following 2 fields in the CMDB:
JP
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‎06-11-2024 12:33 PM
Hi,
Thank you for tour answer, those fields are not influencing where the services are going to be displayed in the widget.
I found out that I had to add in the "Category" field and delete the value in it, which was set automatically to "Business Service" for new services.