Hi,
Within FSM, engineers complete a questionnaire at the end of a job. The questionnaire checks certain things, but then allows the engineer to report a fault and the fault type is dropdown listing 16 or so different issues. The fault type will either generate an incident or send an email to a team to investigate as soon as the questionnaire has been submitted.
We have a requirement to allow the engineer to submit multiple faults within the questionnaire. What is the best way of achieving this? If there are multiple ways, it would be good to hear all the options available.
We have explore having a question at the end, 'Would you like to report another fault?' and then reload the questionnaire. Not sure if this is possible, as then a new survey is generated.
