How can I get all RITMs and SCTASKs related to Request through API?

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Tomasz15
Kilo Contributor

‎08-06-2020 04:49 AM

Hello,

Is there any way to get all RITMs and SCTASKs related to Request through API?

Lets say I only know what the REQ number is and I need to check its RITMs and SCATSKs. It is easy to get REQ number knowing RITM number, but it is hard to do in opposite way.

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Ankur Bawiskar
Tera Patron
Tera Patron
In response to Tomasz15

‎08-07-2020 02:43 AM

Hi Tomasz,

You will have to make 2 API calls since information for that is in different tables

1) for RITM table - request.number=REQ001

2) for SCTASK table - request.number=REQ001

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

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Ankur Bawiskar
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In response to Tomasz15

‎08-07-2020 03:55 AM

No worries

You are welcome

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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