How can I restrict the view of catalog items to users
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‎05-05-2017 05:59 AM
How can I restrict the view of catalog items to users

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‎05-05-2017 06:01 AM
Take a look at User Criteria Aswin.
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‎05-05-2017 06:04 AM
Hi Aswin,
You can use User Criteria for this. Please find the below link where i have answered the same.
There requirement was for group but you can change it to user based.
Catalog item Avaialable for field
Create a user criteria under service catalog.
- Give some name
- Give user nameyou want to be shown for and save this
Visit the catalog item. you should see a related list for Available for. Click edit and add the newly created user criteria and submit.
This will allow only users from that group to see the catalog item.
Screenshots below
Mark Correct if this solves your issue and also hit Like and Helpful if you find my response worthy based on the impact.
Thanks
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎05-07-2017 11:07 PM
May I know this is for which version????Pls.....
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‎08-17-2017 06:24 AM
Hi Aswin,
Any update on this?
Can you mark answer as correct, helpful and hit like if you were able to achieve the requirement. This helps in removing this question from unanswered list and helps users to learn from your thread. Thanks in advance.
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader