How can i send notification to assignee after catalog task created?
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05-20-2024 03:56 AM
Hi Team,
I have a workflow where i m dynamically creating the catalog task.my requirement how can i send notification to each assignee of catalog task with catalog number and catalog link.
this is my workflow
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05-20-2024 04:19 AM
there is OOB notification already for Assignment Group. do you need to send to Assigned to person ?

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05-20-2024 04:21 AM
Hi Ankit,
Within your 'run script' workflow action, you can use the gs.eventQueue function to fire an event with params of whom to receive, and you additional details.
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05-20-2024 05:05 AM
Hi @Ankit Kumar6,
You can drag and drop the notification activity from the Core activity from workflow and place and link the activity where you want to send the notification.
Please accept the solution if it works for you.
Thanks
Jitendra
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05-20-2024 05:08 AM
2 ways to achieve this; please select whichever suits your requirement
1) have event defined on sc_task and trigger it via your run script for every catalog task and have notification linked to it
OR
2) have direct notification on sc_task with condition as Request Item.Item == Your Item and have the content
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader