How can i send notification to assignee after catalog task created?

Ankit Kumar6
Tera Contributor

Hi Team,

I have a workflow where i m dynamically creating the catalog task.my requirement how can i send notification to each assignee of catalog task with catalog number and catalog link.

 

this is my workflow

AnkitKumar6_0-1716202635226.png

 

 

5 REPLIES 5

Gangadhar Ravi
Giga Sage
Giga Sage

there is OOB notification already for Assignment Group. do you need to send to Assigned to person ?

Kieran Anson
Kilo Patron

Hi Ankit,

Within your 'run script' workflow action, you can use the gs.eventQueue function to fire an event with params of whom to receive, and you additional details. 

Jitendra Diwak1
Kilo Sage

Hi @Ankit Kumar6,

 

You can drag and drop the notification activity from the Core activity from workflow and place and link the activity where you want to send the notification.

 

Please accept the solution if it works for you.

 

Thanks

Jitendra

Please accept my solution if it works for and thumps up.

Ankur Bawiskar
Tera Patron
Tera Patron

@Ankit Kumar6 

2 ways to achieve this; please select whichever suits your requirement

1) have event defined on sc_task and trigger it via your run script for every catalog task and have notification linked to it

OR

2) have direct notification on sc_task with condition as Request Item.Item == Your Item and have the content

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
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