How can we configure the ATF test step to approve the RITM record via portal?

[Tejasree Madhav]

Hi Team, 

I have created ATF for one catalog item in that we have approvals. For approve that RITM record, i configure the steps like " Record query -> opening the existing record ->click UI action (Approve) " this is following backend process but our clients required that approve the RITM record from portal.

I tried by using this step for approve RITM via portal "Open Service Portal page" here it shows list of all RITM's and opening default first record. I am not able to pickup exact RITM record which i required. For your reference i am attaching the screenshot of that step.

Can anyone please assist me here.

Thanks,

Madhav.

[Ankur Bawiskar]

@Tejasree Madhav 

yes in ESC it's To-dos page but when we click left side on RITM, it simply opens that on right side and not in separate page etc

So it seems difficult to test this using ATF.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Tejasree Madhav]

@Ankur Bawiskar 

So, you mean its not possible for ESC we can't approve the RITM via ATF correct?

Regards,

Madhav.