How can we create RITM of a Catalog Item from Inbound Email and map Email variables to RITM variable

[VIKASM535239375]

How can we create RITM of a Catalog Item from Inbound Email and map Email variables to RITM variables of that Catalog Item and then generate the Catalog Task.

Please provide details along with script

[PoonkodiS]

Hi @VIKASM535239375 

https://www.servicenow.com/community/developer-forum/create-ritm-and-catalog-task-through-inbound-em...

Refer this question with solution.

Hope this helps,

Poonkodi