How can we retire Assets / CIs in CMDB?
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11-18-2022 08:19 AM
Hello All,
How can we retire Assets / CIs in CMDB?
Do we have any OOB feature to set Assets or CIs to retire automatically?
Thanks
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11-18-2022 09:57 AM
Hi @Shantharao
It might be available when you are using the the discovery feature of ServiceNow.
But in general if you want to retire the CI based on certain conditions like if account is inactive then retire all the CI related to that account, in that case you will have to writedown the After update BR on account table and search for accounts CI after that change their state to retire.