How can we test the Chat bot functionality in ATF?

[meghashyampenta]

Hi,

In a portal, had a chat bot functionality and how can we test that chat bot functionality in ATF by using which test steps. Can anyone please respond on my query?

Thanks and Regards,

Megha Shyam Pentakota.

[Ujjwal019 · Accepted solution]

Hi, 

We can test the Agent Chat Bot in the service Portal using existing Test Steps in the Custom UI category. 

See the below Screenshot: 

I just tried testing

[meghashyampenta]

Thank you! @Ujjwal019  on responding to my query.

[Ujjwal019]

If my response helped please mark it correct and close the thread so that it benefits future readers.lease Mark it helpful 👍and Accept Solution✔️!! If this helps you to understand.

Thanks and Regards

Ujjwal Sharma

[AnirudhKumar]

You cannot.