How can we user Group Approval in kb_knowledge table.
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‎03-03-2025 04:35 AM
I have a requirement for kb_knowledge table in which I used a custom approval workflow. The requirement is :
I created a Custom Glide List field named Reviewer Group on kb_knowledge form referred to sys_user_group table. I selected multiple groups in Reviewer Group then Approvals will be trigger to all group members.
In custom workflow, I configured an Approval-User Core Activity as Approval-Group activity is not available for kb_knowledge table as this table is not extended from task table. In Approval-User Core Activity, in approvers section, i select Group as ${u_reviewer_group} for approvals to group members. In Condition for Approval section, Wait for is set as Everyone to Approve.
But requirement is like that when any one from each group selected in Reviewer Group approves the request then state of all other group members should set to No Longer Required , same logic as in Approval-Group core activity. How can we achieve this requirement?
@Ankur Bawiskar #knowledgeManagement #workflow
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‎03-03-2025 06:10 AM
Hi @rajathooda
You can define the same in the flow to show how many users need approval, and once that has been done, the rest can be moved to "no longer required."
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