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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Developer Advocate Blog More Calls. More Builds. The #BuildMoreWithBuildAgent Challenge is here! More Calls. More Build... Read More Product Launch blogs Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Developer Passport blog Developer Passport: AI Agent-Powered Playbooks and Nested Playbooks in the Australia Release Read More Developer Passport blog ServiceNow Flows in the Australia Release | Developer Passport On today's episode of ... Read More Developer Passport blog UI Updates you've been waiting for! Developer Passport: AI Experiences Part 1 Australia Release: Mod... Read More Developer Passport blog New UI Interactions! Developer Passport: AI Experiences Part 2 If you’ve spent any ti... Read More Developer Passport blog ReleaseOps in the Australia Release | Developer Passport If you've ever coordinated a big ServiceNow deployment... Read More Developer Advocate Blog Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer forum Hide Resolve option from State field in Incident List View Hi Team, Could you ple... Read More Developer forum Percent Complete field works on form but not on List I am trying to identify the source of a specific piece... Read More Developer forum Catalog Variables Not Visible on SCTASK Hi,I am facing an issue with displaying catalog variables from the RITM on the corr... Read More Developer forum Doing a unique count in a database view In my instance, I'm trying to build a database view to view ‘Key Software Models’ i... Read More Developer forum new_call vs Interaction We want transition from New Call to Interaction, I dont have any idea about anything any help would be g... Read More Developer forum Manadatory fields using client script function onChange(control, oldValue, newValue, isLoading) { if (isLoading) { return... Read More Events Join virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are. SPM events OD Podcast: Architecting the Future: Unlocking Enterprise Value with the ServiceNow AI Platform January 24-June 24, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5173597/architecting-the-future-unlocking-enterprise-value-with-the-servicenow-ai-platform Read More SPM events OD Podcast: Future-Proofing Your Portfolio: Sustaining SPM Over Time Now available on-deman... January 24-June 24, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5173986/future-proofing-your-portfolio-sustaining-spm-over-time Read More SPM events OD Podcast: Measuring What Matters: Establishing Value for SPM Available now on-deman... January 24-July 24, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5173974/measuring-what-matters-establishing-value-for-… Read More Federal and U.S. Public Sector SNUG ServiceNow Government Forum 2026: Watch On-Demand Government Forum is over. The Insights are just gettin... April 15-July 15, 2026 5:00 AM Virtual Read More Iowa SNUG Register today for Knowledge 2026 to access Agenda Builder April 7th! Hello SNUG Members! I ... May 05-May 14, 2026 8:00 AM Read More Federal and U.S. Public Sector SNUG Federal Tech Talk: ServiceNow CRM: Customer Experience and Service Delivery Learn how federal orga... May 14, 2026 10:00 AM Virtual Read More Career Path Advance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community. System Administrator You’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track. Learn More Implementer You’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process. Learn More Platform Owner You have a vision for how technology should be used and enjoy working and leading in cross functional teams.

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Resolved! OnChange client script going in loop

I have onChange client script to call 2 fields using script include based on field "Region".If I select "Region", then location1 and location2 populates correctly and then I save the form.But if I select "Region", then both location value populate co...

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Expired articles are visible in global search

Even after the knowledge article’s Valid To date has been passed, the article is still visible to all users in the global search(Native UI). The workflow state of this article is still published, and valid to date is passed

  • Question

new_call vs Interaction

We want transition from New Call to Interaction, I dont have any idea about anything any help would be grateful 

  • Question

Resolved! Catalog Variables Not Visible on SCTASK

Hi,I am facing an issue with displaying catalog variables from the RITM on the corresponding SCTASK.Currently, we have a common Flow Designer flow that is attached to multiple catalog items. Each catalog item has its own set of variables. When a user...

  • Question

Doing a unique count in a database view

In my instance, I'm trying to build a database view to view ‘Key Software Models’ in ServiceNow. The definition of a 'Key Software Model' is:Version: Major (i.e. has no parent) but could be discovered on a minor version.Discovered on server: Non-disp...

  • Question

GlideAjax Example Cheat Sheet (UPDATED)

It can be hard to remember all of the Client and Server elements of a GlideAjax call. I created a simple example with color coding to help make sure I don't miss any of the details when I'm making a new call from scratch. I hope this helps. I attache...

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  • Scripting and Coding

Manadatory fields using client script

function onChange(control, oldValue, newValue, isLoading) {  if (isLoading) {    return;  }  hideAll();  // Approval Matrix  if (newValue === "approval_matrix_modification") {    g_form.setDisplay("name_of_approval_matrix", true);    g_form.setDispla...

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Help on replacing the values through Business rules

HI All I will get an value in the last logged in user field in computer table I need to trim that and need to check the same in user_id in the user table. Example value is: abc@example.com. ABC is the user id value or RF ID in user table. If the valu...

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Help on replacing the values through Business rules

Hi All, I have a field called logged in user in computer table which is updated through discovery as an email id not as an user id. We are copying the email id and trimming the same user id within servicenow and comparing with sys_user table and copy...

  • Question

A Simple Learning Path to Master JavaScript for ServiceNow

Learning JavaScript for ServiceNow becomes much easier when followed in the right order. Below is a clear and beginner‑friendly path. Step 1: Learn programming basics (1–2 weeks) Start with JavaScript fundamentals like variables, conditions, loops, f...

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