How do I Call a workflow from Flow Designer?

[Nani6]

Hi All,

I have a requirement to call a workflow from a flow designer. I tried using the OOB Flow Logic "Call a workflow" but the issue is that the workflow created on Requested Item are not visible under this list.

Can anybody help me with creating a new action to call a workflow?

Any help would be greatly appreciable.

Thanks in Advance.

[sachin_namjoshi]

why do you want to call a workflow from flow? what's the business use case?

Instead you should update your existing flow in flow designer to implement business logic which is currently in workflow.

If you still decide to call workflow from flow, you can create a custom action and use workflow API to call workflow.

Regards,

Sachin

[Nani6]

Hi Sachin,

Thanks for the reply... Can you please help me build the custom action and call the workflow API?

Thanks in Advance.

[OlaN]

Hi,

One question, does the Flow have a Service Catalog trigger?

If so, I believe you should not start a workflow on a RITM which already is processing a Flow.
Both Flow and Workflow interact with the RITM and can set values and progress stages and so on, so if both are executing then it might lead to some undesired behaviour.

[Nani6]

Hi OlaN,

Thanks for your reply... Yes, the Flow have a Service Catalog Trigger. I do agree with your point but the purpose of calling a workflow here is to meet other business needs.... We are not setting the values and so on using the workflow.

Any help in building the custom action would be greatly appreciable.

Thanks in Advance