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‎06-01-2017 06:23 AM
I am currently working on a record producer for my app. I want it to have two columns. From what I've read I need to use the container start, container end, and maybe container split variables and place them to contain what I want in each column when sorted by order. But it doesn't seem to be working.
So Currently we have this in the record producer:
Variable | Order |
---|---|
Container Start | 1 |
Request Title | 5 |
Request Type | 10 |
Application Category | 15 |
Container End | 50 |
Container Start | 51 |
Requestor | 55 |
Business Unit Approver | 60 |
Desired Completion Date | 65 |
Container End | 100 |
This is still only making one column though when we view it.
This is the goal(without the titles. But ideally there would be 2 columns with 3 items)
Column 1 | Column 2 |
---|---|
Request Title | Requestor |
Request Type | Business Unit Approver |
Application Category | Desired Completion Date |
Solved! Go to Solution.

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‎06-01-2017 06:33 AM
Hi Colin,
The containers will always go full page, but you can set them up to have 2 columns. That means that if you have 4 variables within one container and have it set to 2 columns you'll get 2 variables in each column. It sounds like you only need one container start and end and should have the container itself set to 2 columns.
You'll want to select Layout: 2 columns wide on the container start variable.
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‎06-01-2017 06:53 AM
I would assume that if it wasn't turned on though I wouldn't be seeing it in the preview link either.

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‎06-01-2017 06:55 AM
How are you viewing the page, through the default frameset, and cms site, or a service portal site?
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‎06-01-2017 07:17 AM
Service Portal Site

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‎06-01-2017 07:36 AM
Ahh ok. It's important to know that the preview link and the service portal site actually use different renderers, so preview will not actually show you what the item or RP will look like in Service Portal (as you've seen). Could you post a screenshot of the record producer you're seeing in the Service Portal view?