How do I link network adapter to server?

[ztking]

In order to correlate SNOW CMDB data with some other tools, I'm trying to get relevant server info out of the tool over the API. I'm currently working with the following tables:

• cmdb_rel_ci
• cmdb_ci_network_adapter
• cmdb_ci_server

I'm unable to deduce how to link the network adapter to the server. I thought I used the cmdb_rel_ci table and that the linking was a relationship captured there, but when I find a network adapter sys_id and look for it in the rel_ci table, it's absent. If I list all relationships with a server's sys_id, I don't find any relationship to what appears to be a network adapter.

What am I missing here? Is there some other table I should be looking at? How do I pair a network adapter with its associated server? Thanks!!

[Michael Burns1]

In Windows 10, click Start > Settings > Control Panel > Network and Internet > Network and Sharing Center > Change adapter settings. In the list of network connections that opens, select the connection you are using to connect to your ISP (wireless or LAN). Double-click on the connection.  Point Click Care CNA Login

[estebanl]

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@ztking wrote:

In order to correlate SNOW CMDB data with some other tools, I'm trying to get relevant server info out of the tool over the API. I'm currently working with the following tables:

• cmdb_rel_ci
• cmdb_ci_network_adapter
• cmdb_ci_server

I'm unable to deduce how to link the network adapter to the server. I thought I used the cmdb_rel_ci table and that the linking was a relationship captured there, but when I find a network adapter sys_id and look for it in the rel_ci table, it's absent. If I list all relationships with a server's sys_id, I don't find any relationship to what appears to be a network adapter.

What am I missing here? Is there some other table I should be looking at? How do I pair a network adapter with its associated server? Thanks!!

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To correlate server and network adapter information in ServiceNow CMDB, primarily use the cmdb_ci_server and cmdb_ci_network_adapter tables. Identify the server by its sys_id and find network adapters with the same sys_id and an install_status of 'installed'. This indicates the network adapter is associated with the server. If you're still facing issues, consider using ServiceNow's built-in reporting and analytics capabilities or consulting a ServiceNow expert.