How do I set a UI action condition for when a date passes?

[Bushra Syed]

Hi, I want to have a UI action that appears when a hardware asset's warranty has expired. What would the condition for this be?

[Bushra Syed]

Its not working for some reason

[Muhammad Khan]

Hi Bushra,

Use the following in condition of UI Action;

current.warranty_expiration.getDisplayValue()<gs.now()

Hopefully this will resolve your problem.

Regards,

Muhammad Khan

[Bushra Syed]

Im not sure why that isnt working.

[Muhammad Khan]

Hi Bushra,

If still your problem is not resolved then you need to check whether the condition field is returning true or false by logging it as follows;

1. UI Action's Condition: gs.info('Result of UI Action Condition: ' + (current.warranty_expiration.getDisplayValue()<gs.now()).toString())

2. Open two records (one expired and one not expired) of alm_hardware table.

3.  Navigate to System Logs > System Log > All, and look for the records as follows;

4. Make sure to check these log results/records properly to the corresponding records of alm_hardware table which you had opened.

Note: Above steps are basically used to debug your problem, then move towards the solution, if possible in my capability.

Regards,

Muhammad Khan

[Allen Andreas]

Hi,

You can try using:

new GlideDate(current.warranty_expiration) < new GlideDate()

Please mark reply as Helpful/Correct, if applicable. Thanks!