How do you update your front banner / name of your instance
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-23-2016 01:00 PM
How do you update your front banner / name of your instance

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-23-2016 01:01 PM
Hi Stacy,
Please refer below link for more info on how to modify the banner.
Modifying the Banner - ServiceNow Wiki
For rename of your instance, please refer below blog for more info.
Rename your ServiceNow non-production instance through the Service Catalog
Please let me know if you have any questions.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-23-2016 10:28 PM
Hi Stacy,
You can modify the banner under System Properties << My Company.
Thanks.
Hit Like/Helpful/Correct if applicable.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-23-2016 11:28 PM
Hi Stacy,
If your instance version is helsinki,Please follow the below steps.
System Properties > Basic Configuration UI16
or
System Properties > Basic Configuration
Configure logo, colors, and system defaults for UI16
or
Configure logo, colors, and system defaults
Regards,
Harshvardhan
PS: Hit like, Helpful or Correct depending on the impact of the response

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-24-2016 06:20 AM
On the outside chance this has to do with Service Portal, you can go to Service Portal >Service Portal Configuration and use the Branding Editor option to set a few easy to configure options.
Reference: Service Portal