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How find email notification and template record.

HrishabhKumar
Kilo Sage

Hi All,

I have an email generating from our instance, I want to open it's configuration in the instance i.e. email notification record and email template record.

Here is the screenshot of email:

HrishabhKumar_0-1722854145743.jpeg

HrishabhKumar_1-1722854169096.jpeg

 

How can I find the email notification and template record, from this email.

1 ACCEPTED SOLUTION

Bhavya11
Kilo Patron
Kilo Patron

Hi @HrishabhKumar ,

 

  1. Navigate to System Logs > Emails.
  2. Open your email with filter with Subject and inside Originating Event and Notification tab check the notification assignedBhavya11_0-1722855228924.pngBhavya11_1-1722855248089.png

     

 

Please mark helpful & correct answer if it's really worthy for you.

 

Thanks,

BK

 

View solution in original post

2 REPLIES 2

Jake Sadler
Kilo Sage

Hi @HrishabhKumar ,

 

Go to "Emails" in the filter navigator and search using the email subject and recipients.

 

In the record you will see this and it will provide details of the Notification template used to generate the email.

JakeSadler_0-1722855108716.png

 

Bhavya11
Kilo Patron
Kilo Patron

Hi @HrishabhKumar ,

 

  1. Navigate to System Logs > Emails.
  2. Open your email with filter with Subject and inside Originating Event and Notification tab check the notification assignedBhavya11_0-1722855228924.pngBhavya11_1-1722855248089.png

     

 

Please mark helpful & correct answer if it's really worthy for you.

 

Thanks,

BK